Visitor Voice – Effective Website Surveys (Forms)

Demo: http://vv-demo.clientengage.com/admin

Example Surveys: Survey 1
/ Survey 2

ClientEngage Visitor Voice is a fully featured engine for creating customer feedback and enquiry forms. Within Visitor Voice you have full flexibility to
create a quick and easy form which you can then insert into any website, simply by including a small JavaScript snippet.

You can chose from simple text, long text, (multi-)select, radio, (multi-)checkbox, spinner, slider, captcha and rating star questions. Visitor Voice
features most standard question types that are used in effective feedback and enquiry forms.

Not only does Visitor Voice give you the facilities to create such feedback forms, but it also helps you collect the responses in a unified format – you
can easily export them to Excel or CSV for archival and further analysis.

Moreover, the system has a range of analysis capabilities: after making a new form public, the system will show you pie charts for single-selection
questions and bar charts for multi selection question types. You will see a range of descriptive statistics for numerical questions and a simple
text-filter will allow you to search within open-ended question responses.

With ClientEngage Visitor Voice you will get to the heart of what your visitors/clients think.

Functionality Overview

Visitor Form Management

Quick & easy generation of feedback forms
Select from 14 field types (simple text, select, ratio, checkbox, sliders and much more)
You can create multiple administrators

Statistics & Charts

View charted visualisations of your responses
View descriptive statistics of numerical input fields such as ratings
Quickly search within open-ended responses
Easy export facility to Excel and CSV

Adaptable Templates

You are able to create an unlimited number of form templates which you can reuse (comes with a beautiful pre-defined template so you
can start straight-away)
You can also create an unlimited number of corner-buttons inviting your visitors to take part in the feedback questionnaire
Create pre-defined RegEx validation rules to be reused in your forms’ open ended questions

Easy Integration & Use

Simple copy & paste integration of your feedback survey into any website: just copy a brief JavaScript code into
the respective site’s HTML template
Automated installation script – no extensive knowledge of PHP/MySQL necessary
Detailed handbook with installation & use instructions
Extensible: the system is developed with the CakePHP MVC framework and features a clean architecture. This means that, if you have
web-development experience, the system is easily extensible

Multilingual Interface

ClientEngage Visitor Voice was built with internationalisation in mind: currently, you can select from British and American English as well as German.

System Requirements

In order to be able to use ClientEngage Visitor Voice, you must fulfil the following system requirements:

Apache 2 HTTP Server
Preferably with mod_rewrite enabled
PHP with a version of greater than PHP 5.2.8
GD library for image manipulation
MySQL with a version of greater than MySQL 5 (i.e. with InnoDB support)
Preferably a subdomain/domain for use with ClientEngage Visitor Voice
Safe mode: off
If you wish to export a survey with more than 500 responses, you may need a memory limit greater than 64MB
Finally, the PHP PDO extensions have to be installed

Changelog

03/03/2013: 
    - Public release of ClientEngage Visitor Voice v1.0.1

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